How to Add Other Bank Account in Sbi Internet Banking
(FAQ) RETAIL INTERNET BANKING
FAQ Retail Internet Banking
- FAQ Retail Internet Banking
FAQ Retail Internet Banking
Q. I am not able to login with the user name and password received from bank:
- User ID and password are case sensitive i.e. capital and small letters are different here.
- SBI provided user name and passwords are for one time usage only
Q. What should I do after logging in:
A. When you log in for the first time, the system will prompt you to change your username and password. Username can be alpha-numeric and maximum 20 characters. Your password should be minimum 8 characters and maximum 20 characters. It should have alpha-numeric and at least one special character.
Q. I am getting message "invalid User ID and password combination" :
A. This could be due to wrong User ID password combination used by you. Please note user id and password are case sensitive. e.g. ROHIT, rohit and Rohit are different here. Your password should be minimum 8 characters and maximum 20 characters. It should have alpha-numeric and at least one special character e.g.rohit@0658
Q. I have forgotten my login password:
A. The 'Trouble Logging in page' with default drop down value 'Forgot my Login Password' will open. Click on the 'Next Step' link to proceed. Enter Username, Account number, Country, Mobile number registered with INB and Date of Birth. Enter the text shown in the screen. Click on 'Submit' button. Enter the one-time password (OTP) sent on the registered mobile. Click on 'confirm' button. Following three options will be displayed for Resetting of Login Password:
- Using ATM Card detail
- Using Profile Password
- Reset your login password with branch activation
Q. I want to change my user name:
A. User name cannot be changed by the customer or branch. Please ask your branch to register you again.
Q. I want to change my login password:
A. User name cannot be changed by the customer or branch. Please ask your branch to register you again.
Q. I want to change my login password:
A. Please go to profile and change login password option.
Q. I do not know my profile password:
A. Please note profile password is not given by the bank. It is created by the customer and it can be alpha-numeric or alpha-numeric with special character.
Q. I have forgotten my profile password :
A. Retail Internet Banking user can reset his profile password online by using the hint question and answer set by him at the time of first login. If the user has forgotten the hint question and answer, the customer can raise a request to the branch of State Bank of India for resetting the profile password.
Q. I am viewing someone else's accounts:
A. Please get in touch with your branch and ask them to remove wrong account and add your correct account.
Q. I am viewing some one else's account accounts:
A. Please get in touch with your branch and ask them to remove wrong account and add your correct account.
Q. I have some more accounts which are not visible:
A. Please ask your branch to dedupe the all accounts which are not visible.
Q. I want to change my address or update my email address:
A. For change of address please contact to your branch, and for email update please go to Personal details in Profile tab. Change/update email online through profile password.
Q. I want to pay my bills online:
A. Please go to bill payment option and select a biller.
You can only add those billers which are there in the list.
You can schedule your payment or can give autopay option. Please note you will be able to view and pay your bill from next cycle.
Q. I want to pay SBI Card bill:
A. Please go to bill payment and register SBI Card as biller .You can pay bill immediately. You will not be able to view SBI Card bill online. For that please go to www.sbicard.com
Q. I want to purchase train tickets online:
A. Register yourself at irctc.co.in and then book your ticket and pay through onlinesbi.com.
Q. I want to request for a Cheque Book:
A. Please go to cheque book request option under Request & Enquiries tab, select delivery address at which the cheque book will be sent, it can be registered address or present address.
Q. I have ordered a draft but it has not yet reached destination:
A. Please note the draft cannot be delivered to third party. It can only be dispatched at your registered address. Please contact your branch for more details.
Q. What will be your charges for a draft:
A. You will pay usual draft charges plus courier charges. For more details contact your branch.
Q. I want to send some message to my branch:
A. Please contact to your branch for branch specific issues.
Q. I cannot see interest credited in my account.
A. Interest is paid every year in June, September, December & March in savings account.
Q. I want to know the latest interest rates:
Q. I want to give nomination for my account:
A. Please go to Online Nomination under Request & Enquiries tab and register/view/cancel the nomination after selecting the account.
Q. I want to know about NRI schemes:
Q. I cannot view or credit in my PPF account:
A. Please ask your branch to add your PPF account then you can view the account online. Please also ask your branch to give you transaction rights. Please go to transactions and credit to PPF account option.
Q. My name is wrongly spelt in Onlinesbi:
A. Please go to profile and correct the spelling or the way you want your name to appear on the web page.
Q. I want to download Statement of my account:
A. Please go to My Accounts & Profile and statement of account.
Q. I am unable to open my STDR online:
A. You can open STDR by upgrade online from View Only to Transaction Rights without visiting the Branch by using option: Request>Upgrade Access Level. An OTP will be generated in the registered mobile number and soon it can be activated.
Q. I am unable to do fund transfer:
A. This is because your branch has not given you transaction rights, please go Request & Enquires tab and upgrade access level from View Only to Transaction Rights himself online.
Q. I am viewing old balance in my account:
A. This could be due to two reasons:
- Due to some technical problem data from this branch is not coming. It may take some time to rectify the problem.
- Due to technical problem data for your account has not been received at web centre, please ask your branch to resend data for your account.
Q. I want to do third Party transfer:
A. Please go to profile and add/manage beneficiary through profile password as third party account. Also define the limit for fund transfer and third party transfer after cooling period.
Q. What is the limit for draft issue.
A. The limit is for draft issue is Rs.5,00,000/- .
Q. I want to transfer funds to other bank:
A. You can transfer funds to other bank's accounts through RTGS/ NEFT /IMPS in online.
Last Updated On : Friday, 03-01-2020
Interest Rates
6.70%* p.a.
w.e.f. 01.05.2021
7.50% p.a.
2.70% p.a.
Upto 1 lakh(w.e.f. 31.05.2020)
2.70% p.a.
Above 1 lakh (w.e.f. 31.05.2020)
2.70% p.a.
Upto 1 lakh (w.e.f. 31.05.2020)
2.70% p.a.
Above 1 lakh (w.e.f. 31.05.2020)
7.25% p.a.
5.30%
3 years to less than 5 year
5.40%
5 years to less than 10 years
How to Add Other Bank Account in Sbi Internet Banking
Source: https://sbi.co.in/web/faq-s/retail-internet-banking